Testimonials from Clients of Dox Electronics, Inc.

With offices throughout New York State from Rochester and Syracuse to Albany and Buffalo, Dox Electronics cares about every client. Our goal is to help you achieve your goals with the best in technology, security, and support. Here’s what our clients have to say about us and our services.

Read What Our Satisfied Customers Say About Us

Jeffrey Edmunds

I just wanted to say thank you for responding so quickly to our request yesterday. It was extremely short notice and I greatly appreciate that Shane was able to jump on this and get this connection routed for us, so our developers could start working with the new database.


Manager, Network & Desktop Services
Lifetime Benefit Solutions, Rochester, NY

Jim Halbert

"Day One" on the new MPLS service went very well bringing voice and data to our Buffalo location.

Dave and Shane from Dox and Ward from Windstream did a great job and made the extra effort to make the voice routing work.

HBS "Management" is very satisfied as we move forward to bring ...Read More

Information Systems Manager
Henrietta Building Supplies , West Henrietta, NY

Paul Allan

I am writing to express my satisfaction with the services provided to us by Dave Passafiume. Dave first worked with Mid-Erie last year in order to provide a custom configuration for one of our phone systems at 431 William Street in Buffalo. The project had previously been abandoned by another vendor ...Read More

Director of Information Systems
Mid-Erie , Cheektowaga, NY

Ed Watts, Jr.

It is my pleasure to discuss the capabilities of James Cunliffe. In his role as Technology Support for our office through an independent consultant, he has established himself as a critical contributor to the operations of our company. He provides superior technical assistance with our computer servers ...Read More

Watts Architecture & Engineering , Buffalo, NY

Paul Strassner

We rely on our IT systems to be up and running 24/7, 365 days of the year. With the IT consulting services and system designs from Dox Electronics we are able to meet our goal of significantly reducing our business downtime.

IT Manager
Erdman Anthony , Rochester, NY

Martin Goldman

I wanted to thank Dox Electronics for your years of service to the American Red Cross. Dox Electronics has performed admirably providing end user and server support in our Rochester Chapter for many years. As we looked to consolidate IT vendor support across NY State Dox became our primary vendor. ...Read More

Senior Director, IT Field Projects
American Red Cross Greater New York Region, New York City

Frank D’Arrigo

Three years ago, AAA Western and Central New York suffered a primary data center outage in our Amherst New York office due to a power interruption. As a result of this outage, our VMware environment, SAN and dozens of additional servers crashed leaving us with only basic network and telephony services.

Although ...Read More

Director of Technology
AAA Western and Central New York, Williamsville, NY

Infrastructure Analysis Department

I was down in finance yesterday and was asked to let Dox know how appreciative we are for all the help/support that they provided us the other week when we were changing over the banking process to an https site. Through their support, the problem was identified quickly and resolved.

So ...Read More

EBS-RMSCO, Inc., Liverpool, NY

We have run our own mail server (Microsoft Exchange) here at Fairport Electric for years and badly needed it replaced. In addition to this, over the years we have acquired a variety of servers for the many applications we run here ranging from telco to billing for our electric customers. After talking ...Read More

GIS/IT Coordinator
Fairport Municipal Commission , Fairport, NY

Lahur Espinosa

Dale delivered big time! He did such a clean, elegant deployment of the Barracuda virtual appliance in such a short time!

Thank you very much for once again providing us with such excellent support and saving us a big headache. Your team is outstanding.

IT Area Manager - New York State
American Red Cross, New York City