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Support
Dox has several support plans to suit any IT staffs needs.
Each plan can be customized to each customers specifications.
Contact Dox for more information regarding our support plans.
Dox 24x7 Priority Support Plan
- 24x7 pager coverage
- 4 hour guaranteed on-site support (includes WAN, LAN, Unix, Internet)
Dox Network Management Support Solution
- Pager coverage
- 4 hour guaranteed on-site support (includes WAN, LAN, Unix, Internet)
- Network Management Connectivity (includes WAN, LAN, Internet)
Dox Platinum Support Plan
- 4 hour guaranteed on-site support (includes WAN, LAN, Unix, Internet)
Dox Gold Support Plan
- 4 hour guaranteed on-site support (includes LAN)
Dox Silver Support Plan
- 8 hour guaranteed on-site support (includes LAN)